Effective Date: December 1, 2013
4. What if I access this site from outside the U.S.?
This Web site is designed for use within the United States. If you access this site from outside the U.S., you are accepting that your information will be captured and stored by a U.S.-based server and will be subject to U.S. laws and regulations. You further accept responsibility for compliance with any applicable foreign laws and regulations.
5. What is an Internet "cookie?"
6. Does this site use Internet cookies?
Yes, private Internet cookies are required to use the Centennial Rewards Program Web site. These cookies are not shared with third-party sites. We collect anonymous traffic data about visitors to this Web site using Google Analytics, including IP address, device type and capabilities, OS version, browser type and capabilities, number of visitors, length of visits, and time spent on pages.
We may use this information to evaluate your use of the site, compile activity reports for Web site operators, provide other services relating to Web site activity and Internet usage, and for any other lawful purpose. This data may also be shared with other third-party companies that administer the Centennial Rewards Program or to comply with a court order or other legal requirement.
7. What if I voluntarily submit personal information on this site?
If you voluntarily and affirmatively submit personally identifiable information (e.g., your name, e-mail address, phone number, credit card number, account numbers, etc.), the Centennial Rewards Program may use your information to:
Provide you with a more personalized user experience.
Process your application or registration.
Send you Reward Alerts when you earn reward points.
Process your rewards orders.
Reply to phone calls, emails, text messages, or other communications received from you.
Recommend learning modules or other wellness activities and programs.
Monitor, track, compile, and report your health status and participation in the rewards program.
Compile and report data to HSD and your Health Plan.
Protect the legal rights of HSD, your Health Plan, and the Centennial Rewards Program.
Comply with applicable subpoenas, laws, and regulations.
For any other lawful purpose.
8. What if I share personal information in a chat room or forum?
9. Does this site collect information protected by HIPAA?
Yes, the Centennial Rewards Program may collect information that is protected by the Health Insurance Portability and Accountability Act of 1986 and related laws and regulations (the "HIPAA Rules").
The HIPAA Rules protect the privacy and security of Protected Health Information (PHI). This includes information that personally identifies an individual or that may be used to identify an individual. Examples of PHI include:
Your name, address, date of birth, Health Plan Member ID, and Social Security Number.
Your past, present, or future physical or mental health or condition.
The provision of health care to you.
The past, present, or future payment for the provision of health care to you.
This site is designed to comply with the applicable HIPAA Rules. We collect PHI that you voluntarily submit when you register for the Centennial Rewards Program or take part in any wellness activities and programs made available through the program.
10. Does this site collect genetic information?
No, the Centennial Rewards Program does not collect genetic information for any purposes that are prohibited by the Genetic Information Nondiscrimination Act of 2008 ("GINA"). GINA generally prohibits health plans from collecting genetic information, including family medical history, prior to or in connection with enrollment, for underwriting purposes, or as part of a Health Risk Assessment.
11. Does this site collect Social Security Numbers?
Yes, the Centennial Rewards Program uses your Social Security Numbers when you register for the program. We may also use it to help confirm your identity when you contact Centennial Rewards Customer Service. We use advanced encryption, security technology, and strict procedures to protect your Social Security Number from unauthorized use or disclosure.
12. How do you use my personal information?
The Centennial Rewards Program does not sell any of the PHI we collect. In the course of business, we may share your PHI with third parties who provide services related to the program. We may also share your personal information with third parties such as the Centennial Rewards Card provider, health care providers, financial institutions, and HSD as part of administering the Centennial Rewards Program. We do not endorse or control the use of PHI received from any third parties.
13. How does this site protect personal information?
The Centennial Rewards Program uses advanced encryption, security technology, and other safeguards to prevent unauthorized access to this Web site and to maintain the privacy and security of collected data and information. We are not responsible for any harm that may occur if you voluntarily or accidentally disclose your PHI or personal information, including your User Name or Password, to any third parties.
14. Will you publicize my name if I earn a reward?
The Centennial Rewards Program will not use your name for publicity purposes unless you give us written permission.
15. Is information provided by email secure?
Email is an inherently insecure mode of communication. Emails may be misdirected, redirected, forwarded, or shared with or without your permission. We recommend that you carefully consider the information you transmit by email, especially personal information and PHI.
16. How do I correct errors in my personal information?
Call us at 1-877-806-8964 if you believe there is an error in your personal information on the Centennial Rewards Web site.
17. Governing jurisdiction and conflict of laws
You further expressly consent to the exercise of personal jurisdiction in the courts of Santa Fe County, New Mexico in connection with any dispute involving the Centennial Rewards Program affiliates, subsidiaries, employees, contractors, officers, directors, administrators, and telecommunication providers.
19. Entire agreement
20. Contact us for more information
Call us at 1-877-806-8964 if you have questions or would like more information about the Centennial Rewards Program.